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We guarantee the lowest price on all the tours available to book on our site. We'll refund the difference if you find the exact tour cheaper online until 48 hours before your tour starts.
Gather your information
Send it to us
We'll review
Receive your refund
The following conditions apply to all lowest price guarantee refund requests:
City Baloon Tours wants to make your searches as relevant as possible. That's why we offer many ways to help you find the right experiences for you.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You'll see explanations of what those sort options mean when you select them.
If you see a Badge of Excellence label, the award is based on average review ratings, share of bookings with a review, and number of bookings through City Baloon Tours over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We're always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
We use cookies to make this site work, remember your preferences, understand how the site is used and measure our advertising. Necessary cookies are always on; the others load only if you allow them. You can change your choice any time with "Cookie settings" in the footer.
We use cookies to make this site work, understand how it is used and measure our advertising. Choose "Cookie settings" to turn categories off. We honor Global Privacy Control.
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Needed for the site to work: sign-in, checkout, your currency and language, security and chat.
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Remember your currency and country
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Mark our own staff's browsers
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Type: HTTP cookie
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Apply a promo code you used
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Show the promo code sign-up offer only once
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Show your promo code after you sign up from the email link
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Type: HTTP cookie
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Remember the dates and filters you picked
Maximum storage duration: Until you clear your browser storage
Type: Local storage
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Make sure a booking is counted only once
Maximum storage duration: Until you clear your browser storage
Type: Local storage
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Maximum storage duration: Until you close the tab
Type: Session storage
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Credit the travel agent whose link you followed
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Type: HTTP cookie
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Type: HTTP cookie
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Type: HTTP cookie
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Keep your chat conversation
Maximum storage duration: Until you clear your browser storage
Type: Local storage
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Type: Local storage
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Type: HTTP cookie
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Maximum storage duration: Up to 1 year
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Prevent payment fraud
Maximum storage duration: 1 year
Type: HTTP cookie
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Prevent payment fraud
Maximum storage duration: 30 minutes
Type: HTTP cookie
Remember the contact details you enter, so forms are filled in for you next time.
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Maximum storage duration: 1 year
Type: HTTP cookie
Help us understand how visitors use the site, so we can improve it.
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Record the pages you view, so our support team can help you
Maximum storage duration: Until you clear your browser storage
Type: Local storage
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Remember the destinations and tours you viewed
Maximum storage duration: 30 days
Type: Local storage
tmv-tags
Remember the tours, checkouts and bookings you viewed
Maximum storage duration: 90 days
Type: Local storage
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Count visits and see how the site is used
Maximum storage duration: 2 years
Type: HTTP cookie
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Product analytics and session recordings
Maximum storage duration: 1 year
Type: HTTP cookie
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Product analytics and session recordings
Maximum storage duration: Until you clear your browser storage
Type: Local storage
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Page performance
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Type: Pixel tracker
Measure our ads, show you relevant offers on other sites and credit the partner or ad that sent you.
coolAttribution
Remember which ad or partner sent you, to credit the booking
Maximum storage duration: 30 days
Type: HTTP cookie
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Remember that a Google Things to Do listing sent you
Maximum storage duration: 1 year
Type: HTTP cookie
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Measure ad conversions; remarketing
Maximum storage duration: 90 days
Type: HTTP cookie
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Measure ad conversions; remarketing
Maximum storage duration: 13 months
Type: HTTP cookie
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Type: HTTP cookie
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Measure TikTok ads
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Type: HTTP cookie
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Measure TikTok ads
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Type: HTTP cookie
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Measure Bing ads; remarketing
Maximum storage duration: 13 months
Type: HTTP cookie
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Measure ChatGPT ads
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Type: Pixel tracker
Cookies are small text files that websites store in your browser to make your visit work better.
The law lets us store cookies on your device when they are strictly necessary to run this site. For every other type we need your permission. Necessary cookies are processed under GDPR Art. 6(1)(f); preferences, analytics and advertising cookies only with your consent, under GDPR Art. 6(1)(a).
Some cookies are set by third-party services that appear on our pages.
You can change or withdraw your consent at any time with "Cookie settings" in the footer. Our Cookie Policy lists every cookie we use.
Learn who we are, how to contact us and how we handle personal data in our Privacy Policy.
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